Shelter Program

Shelter Program 2017-08-09T16:03:43+00:00

The Shelter Program responds to the urgent needs of refugee families by providing emergency shelter and initial settlement services.

In partnership with the City of Toronto, the 76 bed program can supports more than 20 families and 9 single women.  Through a case management approach, residents are offered a wide-range of services and programs to help with their adaptation to Canada. The Shelter Program offers holistic support to families during their stay at the Centre.  This includes access to programs such as Children’s Literacy and Fitness, Women’s Wellness and a myriad of community building events which include International Women’s Day; Canada Day; Multicultural Night and holiday meals for Easter, Thanksgiving and Christmas.

Food Service with a Smile at CRWC

Refugees Served

Top 5 Source Countries:

Nigeria (25%)
Hungary (17%)
Eritrea (9%)
Ethiopia (6%)
Afganistan (4%)
Children in After-School Literacy Program
Children in After-School Fitness Program
Women Participated in Wellness Program

Settlement Services

  • Basic needs assessment upon arrival to the shelter and referrals for further follow up
  • Assistance to access basic services such as health care, education, ESL, banking
  • Help to make refugee claims
  • Housing orientations and support to secure permanent housing
  • Provision of cross-cultural and health promotion workshops
  • On-site workshops are offered on parenting, budgeting, children & safety, and health issues.

Support Services

  • Advocacy
  • Participation in residents, family and children’s meetings
  • In-house computer lab
  • Gifts-in-kind (clothing, personal care items)
  • Summer Day Camp
  • Special events – outings, holiday celebrations, March break activities
  • New back pack for each child’s first day of school